# From Dry-Ice Shipping Rules to Zero-Inventory Dropship: Fulfillment Built Around Each Operation

See how eCommerce companies use SkuNexus to automate fulfillment, eliminate manual work, and scale without breaking.

## 100% Order Automation

- **Graeter's Ice Cream**: 477 Locations Managed  
- **New Look Vision**: 30,000+ SKUs Consolidated  
- **Auto Parts Distributor**: 8+ Years, Longest Partnership Graeter's Ice Cream

### Inventory scattered across locations?
When your warehouses can't talk to each other, stock-outs and routing errors compound. Graeter's was managing three warehouses with siloed data and manual processes before automating everything through a single system of record.

[See how Graeter's solved it →](/content/customers/graeters/index.html)

### Drowning in vendor communication?
Running dropship operations means managing dozens of vendor relationships, PO generation, and data flow - all without holding inventory yourself. Carewell automated their entire zero-inventory fulfillment model across every vendor in one platform.

[See how Carewell solved it →](/content/customers/carewell/index.html)

### Your tools can't keep up with growth?
Whether it's a 12-year-old legacy system, Katana, Cin7, or spreadsheets - there's a point where the stack breaks. Every company on this page hit that point. Here's what they did next.

### Case Studies

-   
  **Food & Beverage: Graeter's Automates Every Order Across 3 Warehouses**  
  A 150-year-old ice cream maker doubled eCommerce sales after replacing manual processes with automated order routing, custom dry ice calculations, and wave picking - all built on SkuNexus.  
  **Before**: Manual dry ice calculations, siloed inventory across 3 locations  
  **After**: 100% order automation, automated shipping compliance, wave picking

-   
  **Party Supplies / Wholesale: 20,000+ SKU Wholesaler Builds Exception Handling No Other WMS Offers**  
  A party supplies wholesaler built the Hospital Workflow - a structured triage system for warehouse exceptions that keeps the entire operation moving when something goes wrong.  
  **Before**: ~5% order error rate  
  **After**: Structured hospital workflow, tiered replenishment, tote-based wave picking  
  
-   
  **Automotive Parts: Auto Parts Distributor Consolidates 30,000+ SKUs into One Platform**  
  A high-volume auto parts operation automated vendor cost-based routing, marketplace kit decomposition, and wave picking with barcode verification.  
  **Before**: Katana + ShipStation + manual processes  
  **After**: Automated vendor routing by cost, wave picking, consolidated multi-channel fulfillment

-   
  **Healthcare / D2C: Carewell Orchestrates Dropshipping Across Dozens of Vendors**  
  Carewell needed every vendor managed in one place - with automated PO generation, real-time data flow, and a BigCommerce integration.  
  **Before**: Manual PO generation, inconsistent vendor data flow  
  **After**: Automated PO for every order, centralized vendor management, seamless scaling

-   
  **Optical / Health: Optical Retailer Replaces 12-Year Legacy System Across Multiple Countries**  
  A multi-country optical retailer replaced a legacy platform that had stopped innovating - gaining replacement SKU receiving, lot tracking, and more.  
  **Before**: 12-year-old legacy system  
  **After**: Multi-country routing, automated FedEx ETD

-   
  **Eyewear / Retail: New Look Unifies 477 Locations With Automated Fulfillment**  
  Canada's largest eyewear retailer needed an OMS that could integrate without disrupting business.  
  **Before**: Manual fulfillment under strain  
  **After**: Full pick-pack-ship automation

> “SkuNexus took our processes to the next level! Using its automations for shipping and fulfillment, we have seen massive improvement in our order handling and fulfillment.”
> 
> **Jaclyn Von Stein**
> Director of eCommerce & Technology, Graeter's Ice Cream

> “SkuNexus listened to our requests and made recommendations to make our vision come to life.”
> 
> **Bianca Padilla**
> CEO, Carewell

> “It's a simple, clean solution with straightforward UI/UX.”
> 
> **Elena Pomazanova**
> President, Cyper

## What would you automate first?
Tell us what's not working. We'll show you what's possible - with your actual data, your real workflows, your operation.