Customer Stories | SkuNexus
From Dry-Ice Shipping Rules to Zero-Inventory Dropship: Fulfillment Built Around Each Operation
See how eCommerce companies use SkuNexus to automate fulfillment, eliminate manual work, and scale without breaking.
100% Order Automation
- Graeter's Ice Cream: 477 Locations Managed
- New Look Vision: 30,000+ SKUs Consolidated
- Auto Parts Distributor: 8+ Years, Longest Partnership Graeter's Ice Cream
Inventory scattered across locations?
When your warehouses can't talk to each other, stock-outs and routing errors compound. Graeter's was managing three warehouses with siloed data and manual processes before automating everything through a single system of record.
Drowning in vendor communication?
Running dropship operations means managing dozens of vendor relationships, PO generation, and data flow - all without holding inventory yourself. Carewell automated their entire zero-inventory fulfillment model across every vendor in one platform.
Your tools can't keep up with growth?
Whether it's a 12-year-old legacy system, Katana, Cin7, or spreadsheets - there's a point where the stack breaks. Every company on this page hit that point. Here's what they did next.
Case Studies
Food & Beverage: Graeter's Automates Every Order Across 3 Warehouses
A 150-year-old ice cream maker doubled eCommerce sales after replacing manual processes with automated order routing, custom dry ice calculations, and wave picking - all built on SkuNexus.
Before: Manual dry ice calculations, siloed inventory across 3 locations
After: 100% order automation, automated shipping compliance, wave pickingParty Supplies / Wholesale: 20,000+ SKU Wholesaler Builds Exception Handling No Other WMS Offers
A party supplies wholesaler built the Hospital Workflow - a structured triage system for warehouse exceptions that keeps the entire operation moving when something goes wrong.
Before: ~5% order error rate
After: Structured hospital workflow, tiered replenishment, tote-based wave pickingAutomotive Parts: Auto Parts Distributor Consolidates 30,000+ SKUs into One Platform
A high-volume auto parts operation automated vendor cost-based routing, marketplace kit decomposition, and wave picking with barcode verification.
Before: Katana + ShipStation + manual processes
After: Automated vendor routing by cost, wave picking, consolidated multi-channel fulfillmentHealthcare / D2C: Carewell Orchestrates Dropshipping Across Dozens of Vendors
Carewell needed every vendor managed in one place - with automated PO generation, real-time data flow, and a BigCommerce integration.
Before: Manual PO generation, inconsistent vendor data flow
After: Automated PO for every order, centralized vendor management, seamless scalingOptical / Health: Optical Retailer Replaces 12-Year Legacy System Across Multiple Countries
A multi-country optical retailer replaced a legacy platform that had stopped innovating - gaining replacement SKU receiving, lot tracking, and more.
Before: 12-year-old legacy system
After: Multi-country routing, automated FedEx ETDEyewear / Retail: New Look Unifies 477 Locations With Automated Fulfillment
Canada's largest eyewear retailer needed an OMS that could integrate without disrupting business.
Before: Manual fulfillment under strain
After: Full pick-pack-ship automation
“SkuNexus took our processes to the next level! Using its automations for shipping and fulfillment, we have seen massive improvement in our order handling and fulfillment.”
Jaclyn Von Stein Director of eCommerce & Technology, Graeter's Ice Cream
“SkuNexus listened to our requests and made recommendations to make our vision come to life.”
Bianca Padilla CEO, Carewell
“It's a simple, clean solution with straightforward UI/UX.”
Elena Pomazanova President, Cyper
What would you automate first?
Tell us what's not working. We'll show you what's possible - with your actual data, your real workflows, your operation.